PAYMENT POLICY

Accepted Credit Cards

We accept MasterCard, Visa, Diners Club and American Express Cards as payment through our website. Our checkout pages are securely served and encrypted using SSL, Credit Cards are verified in real time using DPS.

Credit Card Security

Shoe Connection works diligently to protect the security of your personal information, including all credit card information. Your credit card details do not get processed or transmitted through Shoe Connection's website; all transactions are processed via a totally secure payment service provider Direct Payment Solutions (DPS). Shoe Connection uses DPS to provide this service and to host and manage the payments page. All transaction sessions are stored and processed in encrypted strings. Your credit card details are not held by Shoe Connection and cannot be accessed by Shoe Connection staff. However they may be held by Direct Payment Solutions. If you would like more information regarding the DPS security policy please click the following link: DPS Privacy Policy.

Shoe Connection Gift Cards

Unfortunately Shoe Connection does not currently provide the facilities to redeem Gift Cards online via our website. If you have a valid Gift Card and would like to place an order please contact us and we will be happy to help or visit one of our stores.

See Gift Card Terms & Conditions:

Gift Cards will expire 12 months after the date of issue. To redeem a Gift Card, simply present it at the time of purchase, scratch the panel and enter your unique PIN. This pre-paid Gift Card is redeemable for goods sold at any Shoe Connection Store throughout New Zealand. The Gift Card value includes GST. Not redeemable for cash,another gift card or payments on accounts. Any unused balance will not be refunded or credited upon card expiry. Change will not be given. Void if altered or defaced. Will not be replaced or honoured if damaged, lost, stolen or the subject of fraudulent presentation. Balance information can be given at any store upon request. Gift Cards hold no value until activated in the Issuers Gift Card system.

For more infomation on our Security Policies click here