Privacy Policy

Shoe Connection has the following Privacy Policy to demonstrate our promise to provide total privacy and security to all of our customers. Shoe Connection has put in place policies and systems to protect customers during information gathering practices and transactions.

When you become a Shoe Connection customer or sign up to our online emails you will be required to give us information about yourself, such as your name, address, email address and telephone numbers. If you don’t give this information, we may not be able to provide the best service. When you visit our website we may collect additional information, such as the address of your Internet Service Provider, the name of the web page directing you, and your clicks and activity on our site.

Shoe Connection, and parent company Banks Group Ltd, does not sell or rent your personal information to any third parties. We will only release account and other personal information if we believe release is appropriate to comply with law or protect the safety of Shoe Connection.

It is the policy of Shoe Connection to send our members emails throughout the purchasing process and anything we deem of interest to our customers. You will also receive promotional offers via email if you have signed up to our mailing list in store or online. If you want to be removed from our mailing list, click the ‘unsubscribe from this list’ button at the bottom of our emails or simply email us with ‘unsubscribe’ in the subject header. From time to time we may send you text alerts for exclusive promotional offers if you have supplied us with your mobile number. If you want to be removed from these text alerts you can opt out via return text.

Shoe Connection website uses a technology called cookies. Cookies are pieces of data our website uses to provide you with the best shopping experience. Shoe Connection mostly uses 'session' cookies, which are removed from your computer 20 minutes after you leave shoeconnection.co.nz. You can configure your web browser to not accept cookies, although you may experience a loss of functionality as a result. Cookies are used on most major websites.

Shoe Connection collect and use additional information to carry out internal research on our users' demographics, interests, and behaviour. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address.

Our website may contain links to other sites that are not under our control. These websites have their own privacy policies, and we encourage you to review them. We have no responsibility for linked websites, and provide them solely for your information and convenience.

Every now and then Shoe Connection may make changes to our policies or alter the functionality of our website. We always post an updated version on our website. We encourage you to review this page every once in awhile for the latest information on privacy practices at Shoe Connection.