Terms & Conditions
We want you to have the best shopping experience when you buy shoes from Shoe Connection online. By visiting or shopping the Shoe Connection website, you adhere to these terms and conditions so please read them carefully.
When purchasing product from the Shoe Connection website you must provide us with accurate and up-to-date information about yourself. If any of this information changes, please contact us to update your details. You may not use this website for any other purpose than that of purchasing goods from and/or using it to be informed of products and services.
We reserve the right to hold or cancel an order in the event of security issues.
If you provide details that are untrue, inaccurate, not current or incomplete, Shoe Connection has the right to suspend or terminate your account and refuse all current/future use of the website. If you use this website you are entirely responsible for maintaining the confidentiality of your access including but not limited to your account registration, password and restricting access for any person other than yourself. On entering this website you agree to accept responsibility for any and all activity that occurs under use of your account and password.
All Shoe Connection prices are in New Zealand Dollars (NZD) and include GST (15% Sales Tax). All prices are correct at time of publication; however we reserve the right to alter prices for any reason. Price and availability information is subject to change without notice. We will always try to be as accurate as possible with our online prices but incidents of mispricing may occur. If this should happen after you have ordered a product, we will contact you prior to processing your order.
All site design, text, graphics, interfaces, and the selection and arrangements thereof are © 2018, Shoe Connection. ALL RIGHTS RESERVED. Any use of materials on this site, including reproduction, modification, distribution or republication without prior written permission of the company is strictly prohibited. You may not download, modify, transmit, or otherwise use any material from Shoe Connection for public purposes.
Our online content team will always try and be as accurate as possible when creating product descriptions and imagery, however we do not warrant that the product description or other content on this site is 100% accurate, complete, reliable or error-free. If a product offered is found to be not as described, it is your responsibility to return it in an unused condition for a full refund, credit or exchange.
The stock displayed on the Shoe Connection website is what is currently available in our physical retail stores. Because we have retail stores as well as an online store, there is a possibility that somebody in our retail stores is purchasing the same item that you are buying online at the same time. In the unfortunate circumstance that you have placed an order that we are unable to fulfill, our customer service team will contact you immediately and offer you a full refund.
The Outlet at Shoe Connection features seasonal styles at the hottest prices, meaning a great deal for you. Each reduced price takes into account the age, quality and condition of the individual item, which we will try our best to communicate with you, the customer.
All items found in the Outlet are cannot be refunded or exchanged, so please choose carefully. If there is an issue where the product is deemed to be faulty, we will meet our obligations under the Consumer Guarantees Act to provide a solution.
All items listed in the Outlet have limited stock available.
- Sale prices available for a limited time only
- Sale prices available online and in stores
- Prices are as marked
- Discount off original price
- While stocks last
- Sale items purchased online CANNOT be returned
- Discount cannot be used against a prior purchase or existing laybuy
2ND PAIR 1/2 PRICE SALE
- Discount applies to full price items only.
- Discount is taken off of the second full price pair of equal or lesser value.
- Offer available for a limited time only, subject to availability and while stocks last.
- Cannot be used in conjunction with any other offer or against a prior purchase or existing Laybuy.
- Offer excludes gift cards, shoe care & accessories.
Sign Up & Receive 10% Off
1. Only available on full priced items & not to be used in conjunction with any other offer or promotion.
Free Shipping on New Season Product
1. Only available on full priced items and during a free shipping promotion.